What we collect, and why.

Updated October 25, 2026 · Bright Awning, Flowery Branch, Georgia

This policy explains how Bright Awning handles inquiries, project intake answers, agreements, and website visit information.

What we collect

• What you send us through our forms. Your name, business name, email, phone if you include it, and whatever you write in the message or onboarding questionnaire. The optional questionnaire saves a draft in your browser, and contact details can carry over from an inquiry in the same tab. We keep it so we can reply to you and, if you become a client, build your site from it.
• Agreements and project records. If you sign an agreement, we retain its issued terms, your signature and consent, signing time, IP address, and browser information, and send a copy by email.
• Basic visit information. We use Google Analytics and Google Ads tags to measure visits and inquiries. These services may use cookies and receive browser, device, and general location information. We do not include your form answers in analytics events. The intake and agreement pages do not load Google measurement tags.
• Server logs. Like every website, our server records requests (page, time, IP address) for security and troubleshooting. We use these logs for security and troubleshooting.

What we do with it

• Reply to your inquiry and send you the plan you asked for.
• Build and support your website, profiles, and accounts if you hire us.
• Understand how the site is being used so we can improve it.

That's it. We don't sell your information, rent it, or add you to a newsletter. If you fill out a form, you'll get a reply — not a drip campaign.

Who else sees it

• Google, through Google Analytics and Google Ads (visit and inquiry measurements) and Google Workspace (our email). Google's own privacy policy is at policies.google.com/privacy. You can block Analytics with Google's opt-out add-on or your browser's tracking settings.
• Nobody else. Your form submissions are stored on our own server, not a third-party form service.

How long we keep it

We keep inquiries and intake answers while they are needed for your request or project. Signed agreements and other business records may need to be retained for legal obligations or to resolve disputes. Email us to request deletion; we will explain any records we need to keep.

Your choices

• You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email hello@brightawning.com.
• Our forms only ask for what we need to reply. Phone number is optional.

Changes

If this page changes in a way that matters, we'll update the date at the top. We won't quietly start doing something new with your information.

Questions

Email hello@brightawning.com. A real person answers.